Concierge

What Does Concierge Mean?

For most people, concierge brings to mind the individual who assists hotel guests in finding the best places to eat, shop or sightsee. Generally speaking, a concierge is a person employed to make arrangements, run errands or take care of other things for someone else. At Intervention Associates, this isn’t a fancy service reserved for the leisure class; it is an essential, cost-effective part of maintaining independence and quality of life for clients with limited ability to do for themselves.

We employ our own carefully selected social work assistants, with diverse educational backgrounds and experience, to help our clients with a wide array of activities beyond basic personal care.

What Our Concierge Services Include

Bill paying

In-home: We work alongside clients in the home to help them sort mail, develop systems, and pay and record their bills.

Online: We can set up an escrow account with online banking and pay regular bills for clients remotely via the Internet.

Representative payee services: If a client receives benefits (such as social security, disability, etc.) and is unable to manage his own financial affairs, we can set up a legal arrangement to act on behalf of the client to handle deposits and pay regular bills.

Grocery shopping

In person: We help outline our clients’ nutritional needs and develop shopping lists, then accompany clients to their favorite grocery markets or grocery shop locally for them.

Online: We obtain a shopping list from an individual, his family member or home care aide, and order groceries online to be delivered to the home.

Assistance with office visits

We transport and accompany clients to medical and related office visits (doctors, rehab, counseling, etc.), ensure follow-through in obtaining prescriptions and adhering to directions, and communicate with family members, as appropriate.

Social companionship

We believe that home care does not have to mean homebound. We provide drivers and companions to escort clients to dinner, movies, concerts, theater, community events and other social activities that can be so important to an individual’s quality of life and sense of engagement.

Ask us

We invite clients and families to suggest other ways that we can be of service to help improve their lives.